Refund & Return Policy
Last updated: June 3, 2026
We want you to love your Marrow ritual. This placeholder policy explains our 30-day glow guarantee and how returns and refunds work. Replace this copy with your finalized terms before launch.
1.30-Day Glow Guarantee
If you're not delighted within 30 days of delivery, contact us for a refund or exchange — even on opened products. Your glow is our priority.
2.How to Start a Return
Email hello@marrowskincare.com with your order number. We'll send a prepaid return label and instructions.
3.Refunds
Once your return is received, refunds are issued to your original payment method within 5–10 business days. Original shipping charges, if any, are non-refundable.
4.Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days and we'll make it right at no cost to you.
Questions about this policy? Reach us at hello@marrowskincare.com.